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COLONFILM

HACKED WORDPRESS / CLEANUP & REPAIR

WORDPRESS MALWARE REMOVAL.
Get your website back in your hands.

Strange redirects, unwanted pages, or an unfamiliar administrator account? We inspect your affected WordPress installation, remove the malware and backdoors we identify, and check the pages and access that matter to your business. Choose cleanup for one site, add security hardening, or recover up to three WordPress sites or one WooCommerce store with PREMIUM. The work starts with authorized access and an agreed recovery plan.

Start your WordPress cleanup from $190 USD

AI illustration of the fictional Wander Notes travel blog, showing a warning screen, a cleaned-site view, and a malware cleanup report.
AI-generated visual concept

01 / Site files and database reviewed

02 / Identified malware and backdoors removed

03 / Key pages and access checked after cleanup

AI-generated visual concepts to show possible styles, not client projects. Select an image to enlarge it.

ONE SITE OR A STORE. Choose the cleanup you need.

BASIC cleans one WordPress site and removes identified backdoors. STANDARD adds agreed hardening and a blacklist or Google warning review request where applicable. PREMIUM includes cleanup and hardening for up to three WordPress sites or one WooCommerce store, applicable warning requests, and a written cleanup report.

BASIC

WordPress cleanup

Cleanup and backdoor removal for one WordPress site

$190 USD

2 days · 1 revision round

  • One compromised WordPress website
  • Review of accessible site files and database
  • Removal of identified malware and injected content
  • Removal of identified backdoors and rogue accounts
  • Replacement of affected core files where needed
  • Post-cleanup checks of agreed pages and access
Order this package

Cleanup with security hardening

STANDARD

Cleanup & hardening

One site with hardening and warning review requests

$350 USD

4 days · 1 revision round

  • Cleanup of one WordPress website
  • Removal of identified malware and backdoors
  • Hardening of agreed WordPress settings and access
  • Review of affected plugins and themes
  • Blacklist or Google warning removal request, as applicable
  • Post-cleanup checks and remaining action list
Order this package

PREMIUM

Multi-site or store recovery

Up to 3 WordPress sites or one WooCommerce store

$590 USD

6 days · 2 revision rounds

  • Cleanup of up to 3 WordPress sites or one WooCommerce store
  • Removal of identified malware, backdoors and rogue accounts
  • Hardening of agreed settings on the included sites
  • Blacklist or Google warning removal request, as applicable
  • Checks of agreed site journeys, including store flow if relevant
  • Cleanup report with changes and outstanding dependencies
Order this package

BASIC takes 2 days, STANDARD 4, and PREMIUM 6 from confirmed access and recovery arrangements. BASIC and STANDARD include one revision round; PREMIUM includes two for the agreed cleanup.

Send the symptoms and hosting setup before ordering if several stores, more than three installations, or the whole server appear affected. We will confirm the site cleanup scope.

01 / RECOVERY WITH CLEAR NEXT STEPS

REMOVE THE INFECTION.
Know what has been checked.

01

Work through the affected installation

We review accessible files and the database, remove identified malicious code and injected content, and address the backdoors and rogue accounts we find.

02

Reinforce the agreed settings

STANDARD and PREMIUM add hardening. We review affected plugins and themes and identify actions that need the owner or hosting provider.

03

Check the pages your business uses

After cleanup, we test the agreed pages and access. For WooCommerce in PREMIUM, this includes the agreed shopping journey.

FOR BUSINESSES, BLOG OWNERS, AND STORE TEAMS WITH AN AFFECTED WORDPRESS SITE.

A business site with unwanted redirects

Clean up a WordPress installation that sends visitors elsewhere, displays injected content, or has suspicious users.

Several affected WordPress sites

Use PREMIUM for a defined cleanup of up to three sites, with agreed hardening and a written account of the work.

A WooCommerce store

Choose PREMIUM for one store. We agree the recovery approach and how to handle incoming orders before making changes.

TELL US WHAT CHANGED. We will work through the recovery.

  1. 01

    Share the incident details

    Send URLs, warning messages, symptoms, and available backups. We confirm owner authorization, access, and the recovery plan.

  2. 02

    Inspect and remove

    We review the accessible installation and remove the malware, backdoors, and rogue accounts we identify. AI agents assist the work under human review.

  3. 03

    Check the cleaned site

    We test agreed pages and access. STANDARD and PREMIUM add hardening and applicable warning review requests.

  4. 04

    Receive the handover

    We explain completed work and outstanding actions within your revision rounds. PREMIUM includes the written cleanup report.

YOUR CLEANUP AND HANDOVER.

01

WordPress cleanup: every package

Identified malware and backdoors removed from the agreed installation, with post-cleanup checks on selected pages and access.

02

Hardening: STANDARD and PREMIUM

Agreed WordPress settings and access reinforced, plus details of any warning review request submitted.

03

Written cleanup report: PREMIUM

A record of affected sites, changes, checks, and remaining actions for you or your hosting provider.

HELP US ASSESS THE RECOVERY.

  • Affected URLs and authorization from the website owner.
  • Available hosting, file, database, and WordPress access.
  • Warning messages, symptoms, and when you first noticed them.
  • Available backups, recent changes, and the plugins and themes in use.
  • Relevant warning-review account access and one person to approve recovery decisions.

One defined cleanup project.

The package covers authorized WordPress cleanup. Server repair, forensic investigation, replacement paid licenses, and ongoing protection are separate. Warning removal and review timing are decided by the provider; permanent protection against reinfection is not guaranteed. Recovery depends on the surviving data and available backups.

Before you order

QUESTIONS, ANSWERED. Before you need to ask.

How much does WordPress malware removal cost?

BASIC costs $190 for one site. STANDARD costs $350 and adds hardening and applicable warning review requests. PREMIUM costs $590 for up to three WordPress sites or one WooCommerce store, with hardening and a cleanup report.

How long does hacked website repair take?

The agreed cleanup takes 2 days with BASIC, 4 with STANDARD, or 6 with PREMIUM once access and the recovery plan are ready. Share any business-critical dates when you send the incident details.

Can you help if I cannot log into WordPress?

Send us the URL and tell us which hosting or file access you still have. Those access routes may allow recovery. If the host has suspended the site, we first establish what it needs to make the files available.

What does security hardening include?

In STANDARD and PREMIUM, we reinforce the agreed WordPress settings and access and review affected themes and plugins. The handover identifies any remaining action that requires you or the host.

Will the warnings disappear, and can malware return?

STANDARD and PREMIUM include applicable warning review requests after cleanup; the provider decides the result and timing. Reinfection remains possible, so delivery is a one-time cleanup rather than a permanent protection guarantee.

What exactly does PREMIUM cover?

Choose up to three WordPress websites or one WooCommerce store. Both options include agreed hardening, applicable warning review requests, and a report. For a store, we also check the agreed shopping journey.

How do you handle content and orders during cleanup?

We agree a backup or recovery plan before changes, assess the affected data, and coordinate how new orders will be handled on a live store. Tell us about recent orders and available backups when you send the brief.

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